Contact us

Do you need to get in touch? Whatever the nature of your enquiry, we are ready to hear from you. To ensure your enquiries and other messages are dealt with as quickly as possible, please direct them to the appropriate team using the contact details provided below.


Sales, Comments and Complaints 

Our team is on-hand from 10am to 10pm, Monday to Sunday, to deal with any sales or comments-related enquiries you may have. Our team will also be happy to direct any customer feedback or complaints to the relevant department or check the status of an existing order.

Call us on: 800- HBIRD (42473)


Baking Help 

The exact science of baking means that things don’t always go to plan in the kitchen, even our expert bakers have their fair share of caketastrophes! Unfortunately, we can’t answer individual baking questions, but we have created an online baking information resource to help address our home bakers’ most frequently asked queries.

If you have a question about one of our recipes or need advice on baking, please visit The Hummingbird Bakery Blog. Remember, practice makes perfect. Happy baking!



Think you’ve got what it takes to become a Hummingbird Baker or Front of House Team Member? Send your CV and a covering letter to:


Press Office 

For all media, sponsorship and charity related enquiries, please get in touch with our Press Office team. Please note, not all sponsorship enquiries will be responded to individually due to the high volume we receive.
Please email us at or by phone on +971-4-354 9212


Head Office, Middle East 

For all other enquiries, please contact our Middle East Head Office team. Please note that customer comments or complaints should not be directed to our Head Office team as this will slow down your enquiry.

Business Central Tower B,
Office 1502 Dubai Media City,
Sheikh Zayed Road

Tel: +971-4-428 1555
Fax: +971-4-428 1556